More human than human
What a lot of investors chasing Machine Learning start-upsĀ building virtual assistants and agents don’t realise is, there is a lot more “human” in that algorithm than there is “machine” in most cases.
I’ve worked with a number of start-ups over the past three years where they are “fudging it” by outsourcing the complex “Machine Learning” part to Amazon Mechanical Turk and other micro-service-provider services.